> Terms of Use

Terms of Use

1. General Provisions

These Terms of Use (hereinafter referred to as the “Agreement”) constitute a public offer in accordance with Article 437 of the Civil Code of the Russian Federation.

Service Operator:
Individual Entrepreneur Kateryna Valerievna Kamyshova
Taxpayer Identification Number (INN): 771594439274
Primary State Registration Number of Individual Entrepreneur (OGRNIP): 326774600180481
Registered address: Moscow, Leskova St., building 9, apartment 148
Email: hanziway@yandex.ru
Service website: https://hanziway.com

By using the Service, the User confirms acceptance of this Agreement. If the User does not agree with the Agreement, the User must stop using the Service.

The User agrees to monitor changes to this Agreement. Continued use of the Service after changes are published constitutes acceptance of those changes.

Use of the Service is also governed by the Privacy Policy.

2. Service Description

Hanziway is an online service for creating and using educational materials for learning the Chinese language.

The Service enables Users to:

  • create educational materials;
  • use ready-made materials;
  • access paid content;
  • use tools for preparing lessons.

The Service is provided over the Internet under a SaaS (Software as a Service) model.

The materials available through the Service, including texts, graphics, images, generated writing worksheets, and other materials (hereinafter referred to as the “Materials”), are educational and informational in nature and are intended for the User’s independent use.

The Operator may modify the functionality of the Service and suspend or discontinue its operation to the extent permitted by applicable law while complying with its obligations relating to paid access already purchased by Users.

3. Registration

To use the functionality of the Service, the User may create an account.

The User agrees to:

  • provide accurate information;
  • not transfer access to the account to third parties;
  • keep account credentials secure.

The User is responsible for all actions performed through the User’s account.

The collection and use of the User’s personal data are governed by the Privacy Policy.

To use the full functionality of the Service, the User must register, confirm the email address by following the link in the email sent by the Service, and create a User profile (hereinafter referred to as the “Profile”).

The Service is governed by the laws of the Russian Federation. Users accessing the Service from other countries are responsible for complying with the local laws applicable to them. The Operator may restrict access to the Service in the cases and manner permitted by applicable law.

4. Paid Services

The Service may provide paid PRO access to additional functionality for a specified period and, for certain options, with automatic renewal.

The available options, access period, price, currency, and whether a payment is one-time or recurring are displayed before the User proceeds to payment. The following options are available:

  • 30 days of PRO — one-time purchase;
  • 30 days of PRO — automatically renewed every 30 days;
  • 365 days of PRO — one-time purchase without automatic renewal.

Payments through T‑Bank are made in Russian rubles (RUB). Payments in US dollars (USD) are made through an external payment service. Information about recipients of personal data is provided in the Privacy Policy and the consent to personal data processing.

PRO access is activated after the Service receives electronic confirmation of successful payment from the relevant payment partner.

If the User already has a paid PRO period when a payment is successfully completed, the newly purchased days are added to the current period. Unused paid days are preserved.

PRO access grants the right to use the relevant functionality of the Service during the paid period and does not transfer any exclusive rights to the Materials or software of the Service.

In the event of an incorrect, duplicate, or disputed payment, the User may contact support at hanziway@yandex.ru. To locate the payment, the User should provide the account email address, selected PRO period, payment date, amount, currency, and payment identifier, where available. The User must not provide the full bank card number, card expiration date, CVV/CVC code, SMS codes, passwords, or other secret payment information.

4.1. Extended License

The Service may provide the User with an extended license for a period of 1 (one) year.

The extended license grants the right to:

  • use the functionality of the Service without limitations during the paid period;
  • use the Service under the User’s own brand (white-label);
  • use the Materials of the Service in educational and commercial activities.

The extended license does not grant the right to:

  • resell access to the Service;
  • transfer access to third parties;
  • create similar services;
  • copy the software or database.

All rights to the Service belong to the Operator. The Operator may revoke the extended license if the User breaches this Agreement. Use of the Service under the User’s own brand does not transfer any exclusive rights to the Service.

4.2. Automatic Renewal and Recurring Payments

Automatic renewal is available only for 30 days of PRO access and is enabled solely at the User’s express choice.

Before proceeding to payment, the User must actively select a separate option that is unchecked by default: “Automatically charge the stated amount every 30 days until cancelled.” If the option is not selected, the purchase of 30 days of PRO is a one-time purchase.

By enabling automatic renewal and completing the first payment, the User agrees that the payment partner may retain the selected payment method and use it for subsequent automatic charges. Payment details are entered and processed by the payment partner.

Before the first payment, the User is shown the amount and currency of the first and subsequent charges, the charging frequency, and how to cancel automatic renewal. The amount or currency of subsequent charges will not change without the User’s new express consent.

The first successful payment provides 30 days of PRO. Each subsequent successful automatic charge adds another 30 days to the User’s existing paid PRO period.

For automatic renewal in RUB through T‑Bank, the next charge date is calculated by the Service with reference to the User’s current paid PRO period. Automatic charges in USD follow a separate 30‑day schedule maintained by the payment service. Adding days to the User’s PRO period does not itself postpone the next USD charge date.

Where a confirmed next charge date is available, it is displayed in the Payments section of the User’s account together with the applicable time zone.

Where the payment partner has provided a confirmed next charge date, the Operator sends a reminder to the account email address approximately three calendar days before the charge. The reminder states the amount and currency, the planned date and time, the applicable time zone, and how to cancel automatic renewal.

If a charge through T‑Bank is unsuccessful, the Service may make no more than two additional attempts at three-hour intervals. If a USD charge is unsuccessful, the payment service may make two additional attempts, 8 and 24 hours after the initial unsuccessful attempt.

After the third unsuccessful attempt, automatic renewal is considered terminated and is displayed as disabled in the Payments section. No new 30‑day period is provided, while all previously paid and accumulated PRO days remain available until they expire.

The User may cancel automatic renewal at any time in the Payments section of the User’s account. Once cancellation is confirmed by the relevant payment partner, no new automatic charges will be initiated under that subscription.

Cancellation of automatic renewal is not a cancellation of the period already paid for, does not remove accumulated days, and does not terminate PRO before the end of the entire paid period.

A one-time purchase of 30 or 365 days of PRO is permitted while automatic renewal is active. It adds the purchased days but does not cancel or suspend automatic renewal. For a USD subscription, such a purchase also does not postpone the next charge date. If no further charges are wanted, the User must cancel automatic renewal in the Payments section.

Only one active automatic renewal of PRO may exist for an account at any one time, regardless of currency or payment partner.

If the User expressly starts and successfully pays for a new automatic renewal while another automatic renewal is active, the previous active subscription is cancelled and the new subscription becomes the only active one. The 30 days paid for by the new first payment are added to the accumulated PRO period.

Each new automatic renewal requires a new express choice by the User and a new subscription checkout.

4.3. Cancellation of Automatic Renewal and Refunds

Cancellation of automatic renewal stops future automatic charges after confirmation by the relevant payment partner and is not a refund of amounts already paid.

To request a refund, the User must submit a separate request to hanziway@yandex.ru. The request should include the account email address, selected PRO period, payment date, amount and currency, reason for the request, and payment identifier, where available.

Each request is reviewed manually by the Operator, taking into account the circumstances, the period of access already provided, applicable law, and the procedure available through the relevant payment partner. The Service does not make an automatic decision on a refund request.

Submitting a refund request does not itself cancel automatic renewal. If the User does not want future charges, automatic renewal must be cancelled separately in the Payments section.

Submitting a refund request does not itself cancel the already paid PRO period. Any refund and any related adjustment of paid access are determined when the request is reviewed in accordance with applicable law.

Where a refund is due, it is processed using a method available for the original payment. The time required for funds to be credited depends on the payment partner and the User’s bank.

Any amount charged after the Service has received and confirmed the User’s electronic cancellation of future charges will be reviewed and refunded in accordance with applicable law.

Nothing in this Agreement limits any mandatory consumer rights granted by applicable law.

5. Digital Services

The Service provides digital services and digital access to PRO functionality.

PRO access begins after the relevant payment partner electronically confirms successful payment and continues throughout the paid period.

Cancellation of automatic renewal, preservation of paid access, and refund requests are governed by Sections 4.2 and 4.3 of this Agreement.

6. Period of Service Delivery

Provision of paid access begins when PRO is activated following electronic confirmation of successful payment and continues throughout the applicable paid period.

Each successful one-time purchase or recurring renewal adds the number of days displayed before payment to the User’s paid PRO period.

The portion of the service already provided is determined by the actual period during which the User had access to the paid functionality of the Service.

7. Intellectual Property

All elements of the Service are protected intellectual property.

Unless expressly permitted by this Agreement or separately authorized by the Operator, the User must not:

  • copy the Materials;
  • distribute the Materials;
  • use the Materials for commercial purposes;
  • use the Service to train neural networks;
  • extract data to create databases or similar services.

The Service database is protected by the laws of the Russian Federation.

For permission to publish, reproduce, or otherwise distribute the Materials of the Service, please contact hanziway@yandex.ru.

No part of the Service may be reproduced or transmitted to any person in any form or by any means, electronic or mechanical, including photocopying and recording, except in the following cases:

  • the Materials of the Service are used solely for non-commercial informational purposes;
  • the Materials are used in kindergartens, schools, individual classes, or by tutors in the course of teaching.

The content must not be modified, and trademarks, copyright notices, or other proprietary notices must not be removed. Modification of the content or use of the Materials for purposes not permitted by this Agreement infringes copyright and other rights and may result in legal liability.

8. User Content

The User may create materials within the Service. By posting content, the User grants the Operator a non-exclusive license to use that content within the Service. The User warrants that the User has the rights required to post such materials.

9. Responsibility for User Content

The User is fully responsible for content created by the User and warrants that such content:

  • does not violate the laws of the Russian Federation;
  • does not violate the rights of third parties;
  • is accurate.

The Operator is not the author, editor, or moderator of User content and, to the extent permitted by applicable law, is not responsible for the content of materials, the accuracy of information, or the educational value of User content.

The User agrees to resolve third-party claims relating to content posted by the User. Where third-party claims are brought against the Operator in connection with User content, the User must compensate the Operator for documented losses in the cases and to the extent provided by applicable law.

10. Usage Restrictions

The User must not:

  • use bots or scripts without the Operator’s permission;
  • perform mass data collection;
  • copy the database;
  • obtain unauthorized access;
  • extract data to create similar services.

11. Limitation of Liability

The Service is provided “as is,” subject to the requirements of applicable law.

To the extent permitted by applicable law, the Operator is not responsible for:

  • technical failures not caused by the Operator;
  • actions of Users;
  • results of using the Materials;
  • temporary unavailability, failures, or delays in the operation of banks, payment systems, or payment partners that are not caused by the Operator.

To the extent permitted by applicable law, the Operator’s aggregate liability is limited to the amount paid by the User for the relevant paid service during the 30 days preceding the event giving rise to the claim.

Nothing in this Section limits the Operator’s liability or any mandatory consumer right where such a limitation is prohibited by applicable law.

12. Personal Data

Personal data are processed in accordance with the Privacy Policy.

For the conclusion and performance of this Agreement, payment accounting, and provision of PRO access, the Operator may process information about the selected access period and payment type, amount and currency, payment partner, technical payment and subscription identifiers and statuses, and the dates of payment creation, successful and unsuccessful charges, the next charge, cancellation, and subscription expiry, where supplied by the relevant payment partner.

The Operator does not request the full bank card number, card expiration date, or CVV/CVC code. Those details are entered by the User and processed by the relevant payment partner.

13. Changes to the Agreement

The Operator may amend this Agreement. The current version is published on the website. Changes take effect upon publication unless the new version states otherwise and do not limit the User’s mandatory rights in relation to paid access purchased before the change.

14. Contacts

For questions regarding the Service, payments, subscriptions, cancellation of automatic renewal, or refunds, please contact hanziway@yandex.ru.